Privacy Policy for VCARD SCAN AI+
Last updated: November 2, 2026
VMAX CONCEPT GROUP SDN BHD ("we", "our", or "us") operates the VCARD SCAN AI+ mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Data We Collect
We may collect the following categories of information when you use our application:
- User-Provided Data: Images or photos of business cards uploaded or captured via your device's camera, as well as the contact details extracted from them (e.g., full name, phone number, email address, job title, company name, and postal address).
- Device and Technical Data: Device ID, device name, operating system version, browser type, IP address, and push notification tokens (such as Firebase Cloud Messaging tokens) required for system alerts and message routing.
2. How We Use Data
We use the collected information for the following purposes:
- Extract, structure, and convert business card text into digital contact formats.
- Deliver push notifications and operational app alerts (e.g., scan status, app updates).
- Improve app performance, diagnose technical issues, and maintain application security.
- Generate aggregated, non-identifying analytics to improve features and system reliability.
3. Third-Party Services and AI Processing
We share necessary data with trusted third-party service providers solely to operate our application:
- Artificial Intelligence & Processing (Google Gemini API): When you scan or upload a business card, images and text are securely transmitted to Google's Gemini API (Google LLC) for optical character recognition (OCR) and contact information parsing. This data is processed in accordance with Google Cloud / Gemini API enterprise privacy terms and is not used to train Google's public AI models.
- Analytics, Notifications & Infrastructure (Google Firebase): We use Firebase (Google LLC) for crash analytics, database hosting, application performance monitoring, and push notification delivery via Firebase Cloud Messaging (FCM).
4. Data Retention & Deletion
- Scanned Images & Parsed Contacts: Images and extracted contact data are processed ephemerally or stored locally on your device / account until you delete them.
- Deletion Requests: You may request the permanent deletion of your account and personal data by contacting us via email or WhatsApp. Upon receiving your request, your personal data will be permanently purged from our active databases.
5. Push Notification Preferences
You can opt in or opt out of receiving push notifications at any time through your mobile device's system settings or via within-app notification toggles.
6. Security
We implement reasonable technical and organizational safeguards to protect your personal information, including encrypted transmission over HTTPS/TLS and secure server environments. However, no method of transmission over the internet or method of electronic storage is 100% secure, and absolute security cannot be guaranteed.
7. User Rights
Depending on your jurisdiction, you have the right to access, correct, or request the deletion of your personal data held by us. Please note that our application does not provide an automated data export or portability feature. To submit an access, correction, or deletion request, please reach out via our contact details below.
8. Children�s Privacy
VCARD SCAN AI+ is intended for business professionals and is not directed to individuals under 13 years of age. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of the application after changes are posted indicates your acceptance of the revised terms.
10. Contact Us
If you have any questions, concerns, or data requests regarding this Privacy Policy, please contact us at:
VMAX CONCEPT GROUP SDN BHD
?? Email: [email protected]
